Customer Portal Help

Manage organisation membership, invitations, and access requests.

Choose how customer-facing notifications are delivered.

Open support tickets and track customer-visible support work.

Review subscription cost, invoices, payment methods, and marketplace payout readiness.

Understand usage signals and cost forecast information from Billing.

Review customer-visible subscription state from Billing.

Model Grids, Workflows, and Swarms in one design environment.

Move a validated Grid Designer model into EngineGrids runtime.

Discover verified services, features, and capabilities for EngineGrids.

Attach marketplace add-ons and review their customer-visible state.

Request marketplace publication for a solution modelled in Grid Designer.

Find deployed grids and open operational views for each grid.

Inspect and operate runtime capacity for deployed grids.

Understand where core EngineGrids workflows live in the Customer Portal.

Understand where subscription context appears before paid grid usage.

Use the guided grid wizard for a straightforward grid launch.